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Infrastructure
Management Services
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Annual Maintenance Contract / Break Fix Support
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Managed IT Services
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Infrastructure Audit services
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Help Desk Services
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Desktop Management Services (DMS)
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Server Management
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Network Management Services
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Anti Virus Management
Infrastructure Solutions
Business Computing Services
Annual
Maintenance Contract / Break Fix Support
We cover the break fix maintenance for desktops,
laptops, servers and printers and other
peripherals. We provide backup units when
required.
Managed IT Services
We provide complete IT support to enterprises
who do not have the relevant resources, or who
would like to avoid the expense or complexity of
managing in-house. Our Managed IT Services
ensure that your IT infrastructure is always up
and running as per Service Level Agreements.
Infrastructure Audit services
We offer the entire range of audits for IT
Infrastructure and networks. We also perform
inventory audits for software assets.
Help Desk Services
Generating and tracking trouble tickets
We provide dashboards and reports to ensure
SLA’s are met. Focus is on closures and client
satisfaction.
Desktop Management Services (DMS)
DMS covers desktops, laptops , printers and
peripherals .
* Problem diagnosis, support and resolution for
peripherals such as mouse/ monitors / cables and
network cards.
* Install/ Move/ Add/ Changes (IMAC).
We also provide vendor management services.
Server Management
Essentially system admin support services which
include
* Orderly system start-up and shutdown of
servers
* Monitoring CPU utilization, disk space usage
etc. using server management tools.
Network Management Services
We cover management of the LAN/WAN
Infrastructure for our customers.
Anti Virus Management
Anti virus management covers desktops, laptops
and servers of client organization
Business Computing Services
We cover the entire range of solutions from
partners like HP, IBM, Lenovo, Acer, and
Toshiba.
Desktop: We provide customized solutions for
desktops. We also carry a range of thin clients.
Notebook and mobile solutions: We carry all form
factors, net books, smart books and smart
phones. We also carry an exciting range of
mobile solutions from apple including IPADS.
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